Shipping Policy

We’re thrilled to offer free ground shipping within the contiguous 48 states for all orders. Your satisfaction is our priority, and we aim to ensure a smooth shipping experience for our valued customers.

Shipping Zones:

• Free shipping is available within the contiguous 48 states.
• For shipping outside of this area, please contact us at [email protected] for pricing and shipping options.

Processing Time:

Orders typically ship within 4-6 weeks from the date of purchase. Due to the overwhelming demand for cold therapy, we are experiencing longer wait times. Please bear with us as we are a growing company striving to meet increased demand. Your patience is sincerely appreciated.

Delivery Time:

Delivery times may vary depending on your location and chosen shipping method. Please refer to the estimated delivery timeframe provided during checkout for more accurate delivery estimates.

Expedited Shipping:

For customers requiring faster delivery, we offer expedited shipping for an additional fee. Please reach out to us at [email protected] for details and pricing options.

Shipping Restrictions:

• We currently do not ship to PO boxes or APO/FPO addresses.
• Some areas may have shipping restrictions due to size, weight, or other factors. Please refer to the product description for any specific shipping information.

International Shipping:

For international shipping inquiries, please contact us at [email protected] for assistance.

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email to track your package’s journey until it reaches your doorstep.

Our Vision:

We deeply appreciate your support of our startup dedicated to authenticity and more than just delivering a quality product. Our vision extends beyond providing cold plunge tubs; we aim to cultivate a wellness community focused on health and biohacking. Together, we’re striving towards optimal wellness and a vibrant lifestyle.

Contact Us:

If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to us. Our dedicated customer service team is here to assist you.

Thank you for choosing OM Wellness Systems for your health and wellness needs. We value your trust and support!